Terms and Conditions

Terms and Conditions

The following terms and conditions of use apply to the offer and sale of exclusive genuine leather bags (also called “the products”) on our websites "www.314bags.com" and "www.314official.com". The products offered on www.314bags.com and/or www.314official.com are sold directly by Natja Mohorko e.U. (also "the supplier", us” or “our”), whose head office in Austria is located in Elsa-Brändström-Straße 4, 5020 Salzburg, VAT identification number ATU74536825. For any further information about our company, please contact us (hello@314bags.com).


1. General Provisions


On www.314bags.com the Supplier only sells products from the brand 3.14. These products are made in Salzburg, Austria.


These terms and conditions govern exclusively the offer, the payment, the transfer, and the agreement on orders of products from www.314bags.com and/or www.314official.com between consumers and the supplier.


The business will be concluded only with final consumers, but not with personal buyers mixed up with business-oriented retail activity. The supplier has the right to not process an order from anyone who is not a "final consumer" or to refuse any order not conforming to our commercial policy.


However, these terms and conditions do not govern certain services, nor sales of items from other suppliers available on www.314bags.com and/or www.314official.com through hypertext links (carrier, etc.) And for whom the supplier cannot be responsible.


2. Conclusion of a purchase contract


The products on the website of www.314bags.com are considered a non-binding offer to conclude a purchase contract.


To enter into a purchase contract for one or more products from www.314bags.com and/or www.314official.com you have to complete the electronic order form (also “the order form”) and send it to the supplier to process the order, which is finalized when payment is accepted by your bank.


Before you proceed in buying products by sending the order form, you are asked to read the herein terms and conditions, to print them by clicking on "print" and to keep a copy of them for your personal records. You can only enter into a purchase contract if you are accepting these terms and conditions by pressing the button “accept” shown in the electronic order form.


Before you send the order form to the supplier you also have to validate your order and check the description of each product ordered (material, size, shape) as well as the price including mailing and delivery costs, and any local tax of the respective delivery zone. Please be aware that in certain cases any mailing and delivery costs or any local taxes cannot be stated in advance. Any such additional costs/taxes will not be paid by the Supplier.


Before sending the order form, you will be also asked to check and eventually modify your information. After sending the order form you cannot change your order anymore.


The purchase contract is concluded when the supplier confirms and verifies the order after your payment has been accepted. As a confirmation of the order and verification by the supplier, you will receive an E-Mail from the Supplier containing all relevant Information’s regarding your order (description of the product, price details, payment terms, right to withdraw, delivery schedule, and delivery costs).


Once the contract is concluded, the supplier will process your order.


The order form will be archived while the order is being processed and delivered, in accordance with legally allotted time periods. You can check the status of your order by logging into the subpage "my account".


3. General Information of the Products, Price Information, and Payment


The supplier does not sell second-hand products, nor defective products or those produced beneath normal market standards or under the supplier's own manufacturing standards.


The main features of each product are listed on www.314bags.com and/or www.314official.com in separate descriptions. The images and colors of the products on www.314bags.com and/or www.314official.com might differ slightly from the real colors depending on the web navigator and the screen you are using. We try our very best to show colors as close as possible to reality. Please be aware, that the color of each product can also vary due to the different types of leather and its embossing.


All products have an identification label attached by a one-use seal. In case the product does not satisfy you and you wish to return it, it is important that you do not remove the label and the seal. For further information on your right to withdrawal please see section 6.


The total price of your order incl. VAT and delivery costs will be shown in the order form in case the delivery takes place inside of the European Union. Outside of the European Union, the prices can increase due to any taxes or tariffs. As already mentioned above (2.4) please be aware that in certain cases any mailing and delivery costs or any local taxes cannot be stated in advance. Any such additional costs/taxes will not be paid by the Supplier.


Payments can be made either by PAYPAL or with a credit card. If you pay with a credit card, financial information’s (such as card number or expiration date) will be transferred by cryptographic protocol to the credit mutual bank or other banks providing electronic distance payment (The payment will be processed by Stripe Payments UK, Ltd. and the linked BAWAG account in Austria). No third party will access this information. This information will be used by the supplier only to complete your order or to refund you in case of withdrawal, and also to prevent and report to the authorities eventual frauds on www.314bags.com and/or www.314official.com. As mentioned in the order form, the total price will be debited from your account after you have validated the order and sent the order form.


Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help, ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.


4. Delivery conditions


You can choose between Standard delivery or Express delivery. The estimated time periods for the different delivery options will be specified according to the shipping zone and carriers used. You will get an e-mail with a tracking number for your package as soon as it leaves our office.


In case you need your order delivered to a country that is not listed on our Website, please contact us via (hello@314bags.com).

5. Right of withdrawal


You, have the right to withdraw from your purchase contract, without any penalty nor specifying the reason, within a time period of fourteen days (14). This withdrawal period starts on the day you receive your product purchased on www.314bags.com and/or www.314official.com.


For exercising your right of withdrawal, you can either use the withdrawal form below:

(Link for the withdrawal-form) or write an Email to hello@314bags.com.


In case you are withdrawing from the purchase contract, a written declaration (either via the withdrawal form or via email) of your withdrawal of the purchase contract has to be received by the supplier within the time period of fourteen days (14). Furthermore, you are obliged to return the product within a time period of fourteen days (14); the time of the submission of the product is decisive for compliance with this deadline, using the carrier of your choice.


For returning the product you can use the carrier of your choice. Any cost for the return of the product has to be borne by you.


The product must be returned entirely intact and in its original wrapping; also the brand label must still be attached to the item along with the one-use seal. You shall be liable for any depreciation in the value of the goods only if such depreciation is due to handling of the goods, which is not necessary to examine their nature, properties, and working order.


Make sure to send us the tracking number for your return package to hello@314bags.com.


In case of a proper withdrawal of the purchase contract, the supplier has to pay back the total price of the product to you within a time period of fourteen (14) days upon receiving the returned product. 


6. Final provisions


Any alterations and amendments to this Contract shall be made in writing. This shall also apply to the cancellation of this form requirement.


Should individual clauses of the contract be or become invalid or not feasible in full or in part, the other clauses shall be and shall remain valid. The invalid or non-feasible clause shall be replaced with a valid one, the intention of which comes as close as possible to the meaning and economic purpose of the invalid one.


The herein terms and conditions of use have been established according to Austrian law. Any dispute upon these terms and conditions between the supplier and a client will be settled under the jurisdiction of the Austrian courts according to Austrian law.


The place of jurisdiction shall be the court of Salzburg.